Customer Service

Warranty Information

We stand behind every part we sell. All products are backed by manufacturer warranties to give you peace of mind with every purchase.

Manufacturer Backed

All parts carry original manufacturer warranties for your protection.

Fast Replacement

Defective items replaced quickly at no additional cost to you.

Easy Claims

Simple 3-step claim process. We’ll guide you every step of the way.

Expert Support

Our team helps verify defects and processes claims efficiently.

Coverage Details

Warranty by Product Category

Engine & Transmission

12 Months / 12,000 Miles

Covers engines, transmissions, cylinder heads, and internal engine components against defects in materials and workmanship.

Brake Components

12 Months Unlimited Mileage

Brake pads, rotors, calipers, and brake hardware. Coverage excludes normal wear from regular use.

Electrical Parts

6 Months from Purchase

Alternators, starters, sensors, ignition components, and wiring. Must be installed by a qualified technician.

Suspension & Steering

12 Months / 12,000 Miles

Shocks, struts, control arms, ball joints, tie rods, and steering racks. Excludes wear from road damage.

Filters, Belts & Hoses

6 Months from Purchase

Oil filters, air filters, fuel filters, drive belts, and radiator hoses. Normal wear and maintenance items.

Body & Exterior

12 Months from Purchase

Bumpers, fenders, mirrors, headlights, and body panels. Covers defects in materials and finish.

What’s Covered

  • • Defects in materials and workmanship under normal use
  • • Premature failure due to manufacturing defects
  • • Parts that fail to perform as specified by the manufacturer
  • • Replacement parts and labor reimbursement (where applicable)
  • • Shipping costs for warranty replacement parts

What’s Not Covered

  • • Normal wear and tear from regular use
  • • Damage caused by improper installation or misuse
  • • Damage from accidents, abuse, neglect, or environmental factors
  • • Parts used in racing, off-road, or commercial applications
  • • Consequential damages to other vehicle components
How It Works

Warranty Claim Process

1

Contact Support

Email support@autospareshubusa.com or call us with your order number and a description of the issue.

2

Provide Documentation

Submit photos of the defective part, proof of purchase, and professional installation records if required.

Receive Replacement

Once approved, we’ll ship a replacement part at no cost. Most claims are processed within 3-5 business days.

Be Prepared

Required Documentation

Proof of Purchase

Your original order confirmation email or invoice number from Auto Spares Hub USA.

Photos of Defect

Clear photos showing the defective part, including any visible damage or failure points.

Installation Records

Receipt or invoice from a licensed repair shop showing professional installation (required for engine, transmission, and electrical parts).

Date of Failure

Documentation showing when the part failed and the vehicle mileage at time of failure.

Common Questions

Warranty FAQs

How do I file a warranty claim?
Does warranty cover labor costs?
What voids my warranty?
How long does a warranty claim take?
Do I need to return the defective part?
Is the warranty transferable if I sell my vehicle?

Need Help With a Warranty Claim?

Our support team is ready to assist you Mon-Fri, 8AM-6PM (CT).

Contact Support