Overview
Auto Spares Hub USA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website autospareshubusa.com (the “Site”) or make a purchase from us.
By accessing or using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, your choice is not to use our Site.
We may update this Privacy Policy from time to time. The date of the last revision is indicated at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, fill out a form, or otherwise contact us. This may include:
- • Name, email address, phone number, and mailing address
- • Billing and payment information (processed securely by our payment processors)
- • Vehicle information (year, make, model, engine) used for fitment matching
- • Order history and product preferences
Information Automatically Collected
When you visit our Site, we automatically collect certain information about your device and browsing activity, including:
- • IP address, browser type, and operating system
- • Pages visited, time spent on pages, and click patterns
- • Referring website and search terms used to find our Site
- • Device identifiers and geolocation data (approximate)
Information from Third Parties
We may receive information about you from third-party sources, such as shipping carriers (delivery confirmations), payment processors (transaction details), and marketing partners (demographic data), which we may combine with information we collect directly from you.
How We Use Your Information
We use the information we collect for various purposes, including:
Processing and delivering your orders, sending order confirmations and shipping updates.
Responding to your inquiries, handling returns and warranty claims, and providing technical assistance.
Recommending products based on your vehicle and purchase history, customizing your shopping experience.
Sending promotional emails, newsletters, and special offers (you can opt out at any time).
Analyzing usage patterns to improve our website functionality, product offerings, and user experience.
Detecting and preventing fraudulent transactions, unauthorized access, and other illegal activities.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.
Our entire website uses industry-standard SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our servers.
Payment information is processed by PCI-DSS compliant third-party processors. We never store complete credit card numbers on our servers.
Access to personal information is restricted to authorized employees who need it to perform their job duties. All employees are bound by confidentiality agreements.
We regularly review our security practices and systems to protect against unauthorized access and data breaches.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
To exercise any of these rights, please contact us. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Marketing Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any promotional email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders and account.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately.
If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers as quickly as possible.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will notify you by:
- • Posting the updated policy on this page with a revised “Last Updated” date
- • Sending an email notification to the address associated with your account
- • Displaying a prominent notice on our Site before the changes take effect
Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:
We are committed to addressing your privacy concerns promptly and transparently. All inquiries will be handled in accordance with applicable data protection laws.